Privacy
This site uses no cookies, no third-party analytics services and no third-party content. What is processed when you visit and when you use the contact form is described here. The German version is the legally binding one.
Controller
OnSite Solutions GmbH, Leopoldstr. 37, 76133 Karlsruhe, Germany (see imprint). Email: info@onsite-solutions.eu
Hosting and access data
This site loads no third-party resources (no external fonts, scripts or embeds) and sets no cookies. When you visit, only technically necessary connection data are processed (IP address, time, requested address, referring page, browser identifier). The IP address is truncated as the log is written (IPv4 to 24 bits, IPv6 to 48 bits) and can no longer be attributed to a person. From these truncated logs we produce anonymous visitor statistics (page views, referrers, browsers) without cookies. On the start page we additionally count which sections are reached, roughly how long they stay open (in coarse time classes) and at which point the page is left. For this the page sends an empty request to our own server when the section changes and when the page is left; it ends up in the same log with a truncated IP address. Nothing is stored on or read from your device, there is no identifier and no recognition across visits, and no third party is involved. If "Do Not Track" or "Global Privacy Control" is switched on in your browser, we do not send these requests. The logs are deleted after 30 days at the latest. The legal basis is Art. 6(1)(f) GDPR (secure operation, troubleshooting, reach measurement). Hosting is provided by netcup GmbH, Karlsruhe, on servers in Germany (data processing agreement under Art. 28 GDPR).
Contact form and email
When you submit the contact form, your details (name, email address, subject, message) are processed to handle your enquiry, legal basis Art. 6(1)(b) or (f) GDPR. The message is transmitted to our platform baioss.de and stored there on systems of the controller (hosted by Hetzner Online GmbH in Germany). The details are deleted after twelve months unless statutory retention obligations apply. The same applies to enquiries by email; our email service is provided by Microsoft (Microsoft 365, data centres in the EU).
External links
Our website contains links to external websites of third parties. The respective operators alone are responsible for the content and the data processing on these external websites. Please note the privacy notices that apply there.
Your rights
Under the GDPR you have the right of access, rectification, erasure, restriction of processing, data portability and objection. A message to info@onsite-solutions.eu is sufficient. You also have the right to lodge a complaint with a data protection supervisory authority; for us this is the State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg.
Version
October 2026.